Terms and Conditions
1. Introduction Welcome to i-FERN Online! By accessing and using our website, you agree to be bound by the following terms and conditions. If you do not agree, please refrain from using our services.
2. Payment Methods
- We accept payments in Philippine Pesos (PHP).
- International customers can pay using international credit cards.
- Payments are processed securely through Xendit, Gcash, and other payment gateways.
3. Membership Fees
- Membership fees are linked to i-FERN’s Membership Program.
- Once customers avail of the Membership Product Package, they are bound by the terms and conditions of i-FERN Global Marketing Corp.
4. Refunds, Cancellations, and Warranties
- If a customer receives an expired product, it will be replaced.
- Refunds require proof of product defect or incorrect shipment.
- Products that are mishandled or poorly stored by the customer are not eligible for refunds.
- Consumed products cannot be refunded.
5. Shipping and Delivery
- We ship nationwide in the Philippines.
- International shipping is subject to customs regulations and additional fees.
6. Limitation of Liability
- We are not responsible for losses due to third-party payment gateway issues.
- We do not guarantee uninterrupted access to our services.
7. Changes to Terms
- We reserve the right to update these terms at any time without prior notice.
Privacy Policy
1. Introduction This Privacy Policy explains how i-FERN Online collects, uses, and protects your personal information in compliance with the Philippine Data Privacy Act (DPA).
2. Information We Collect
- Name, email, contact number, and shipping address.
- Payment details (processed securely through third-party gateways like Xendit and Gcash).
- Browsing behavior on our website.
3. How We Use Your Information
- To process orders and deliver products.
- To provide customer support and resolve disputes.
- To improve website performance and marketing strategies.
4. Data Sharing and Security
- We do not sell or share customer data with unauthorized third parties.
- Your data is securely stored and protected against unauthorized access.
5. Customer Rights
- You can request access, correction, or deletion of your personal data by contacting us.
- You may opt out of marketing communications at any time.
6. Updates to This Privacy Policy
- We may update this Privacy Policy periodically. Continued use of our services means you accept these changes.
For any inquiries, contact us at [inquire@ifern-online.com or lionel.legendary@gmail.com/(+63)917-7202611].